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Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the https://www.stepn2success.com website (the "Service") operated by Step N2 Success, trading as Step N2 Success, ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
PURCHASES
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or another payment method (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
The Service is not designed to provide qualitative advice regarding the fitness for purpose and merchantability of any products or services. We strongly advise you to exercise caution and do your due diligence in conducting any transactions through the Service.
Returns, Cancellations, and Chargebacks
Under the terms of this Agreement, all deposits, products, and memberships are non-refundable. You agree that there will be no refunds for the purchase of coaching services or all merchandise or products rendered by Step N2 Success, Selena Carter. You agree to NOT file a chargeback with your credit card issuer. The Company will dispute any chargebacks that do not comply with this policy. If you do not agree with the terms and conditions outlined in this provision of this Agreement, you are not authorized to use Step N2 Success, Products, or Services. By using Step N2 Success, Products, or Services, the terms and conditions of this provision of this Agreement are fully accepted and satisfactory to you.
Processing and shipping are between 7-10 days.
CONSENT FOR COACHING
I consent to participate in coaching with Step N2 Success with me. I understand that coaching is a process by which I am working on enhancing my current level of professional performance and/or personal life goals through the use of questionnaires and assessments, listening, asking questions, clarifying values, developing skills, overcoming obstacles, and working toward a high level of self-care. A key part of my coaching will be to develop a coaching agenda that will outline appropriate action steps to move toward the achievement of my goals and aspirations. I understand I need to actively participate in the process and be honest about my feelings and actions. Although there are no guarantees to the outcomes of the coaching, most people do receive benefits from a coaching relationship. I understand I may discuss the benefits, risks, alternatives, and nature of the coaching to be employed with my coach when requested.
Understand Coaching is NOT Therapy:
I understand that coaching is NOT counseling or psychotherapy; therefore, if any issues arise that are better served in the therapeutic setting. I understand my coach will provide me with referrals for psychotherapy. I have the right to be treated with respect and dignity during coaching. I will not be subjected to any verbal, physical or emotional abuse by anyone on staff. I am aware I may terminate coaching at any time without consequence, but I will still be responsible for payment for the services I received.
Confidentiality:
I understand that all information discussed in the session confidential and that written permission is required for my coach to speak with anyone regarding our work together. I understand that my coach does participate in professional consultation to assure I am receiving the best coaching possible. I further understand that at times telephone conversations, e-mails or faxes may be utilized and that the confidentiality of information transmitted through these venues cannot be guaranteed. Coaching is not a medial treatment and is not covered by HIPAA.
Because Selena Carter is also a licensed mental health professional, I understand that he or she is legally and ethically to protect either myself or others from harm, and that my confidentiality may be limited in this instances. This would include any information I might disclose that indicates that a child or elderly or, disabled person is being abused. I further understand that if I am at imminent risk of hurting another, or myself, the coach is required to take protective action. I understand that these instances are quite rate in coaching practices and that my coach will make every effort to discuss these matters with me prior to taking any action.
Grievances:
If I have complaint about my service, I will discuss it with my coach. If that does not resolve the problem, I understand I may terminate coaching, but I will still be responsible for payment for the services I received.
Fees for Service:
I understand all fees are nonrefundable.
Cancellation Policy:
I am aware that I must cancel my appointments 24 hours in advance or I will be charged for the full session fee. I also understand if I purchased a package and I do not reschedule my appointment 24 hours in advance that the missed appointment will be counted as one of my sessions.
AVAILABILITY, ERRORS, AND INACCURACIES
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be misplaced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The content is provided without warranties or conditions of any kind either express or implied, including but not limited to implied warranties and conditions of merchantability, fitness for a particular purpose, or non-infringement.
INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality are and will remain the exclusive property of Step N2 Success, and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States of America and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Step N2 Success. Nothing in these Terms constitutes a transfer of any Intellectual Property rights from us to you.
Use of Cookies
The Step N2 Success website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Step N2 Success pages, or register with Step N2 Success site or services, a cookie helps Step N2 Success to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Step N2 Success website, the information you previously provided can be retrieved, so you can easily use the Step N2 Success features that you customized.
You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Step N2 Success services or websites you visit.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by Step N2 Success.
Step N2 Success has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Step N2 Success shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We only provide links to external websites as a convenience, and the inclusion of such a link to external websites does not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
TERMINATION
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.
If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Service or by sending a communication to any address (email or otherwise) that we have for you in our records.
INDEMNIFICATION
As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses, and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party. This indemnification section survives the expiration of your registration and applies to claims arising both before and after the registration ends.
LIMITATION OF LIABILITY
You agree that we shall not be liable for any damages suffered as a result of using the Service.
In no event shall we be liable for any indirect, punitive, special, incidental, or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill, or another economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.
In no event shall we be liable for any claims by a third party in tort or contract, or according to the Competition and Consumer Act 2010 including, but not limited, to any misleading statements made and/or incorporated into any Content provided by third parties, such as manufacturers and wholesalers, and users of the Service. It is your sole responsibility to ensure the accuracy of the data inputted.
You have sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Service and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Service. Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.
DISCLAIMER
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Step N2 Success, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components, or d) the results of using the Service will meet your requirements.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behavior, negligence or any other cause of action.
We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or errors on the Site.
EXCLUSIONS
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
CHANGES
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 30 days' notice before any new terms take effect.
It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.
CONTACT US
If you have any questions about these Terms, please contact us at Selena@stepn2success.com or fill in the form on our Contact Page.
Copyright © 2018 StepN2Success - All Rights Reserved.
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